PRIVACY POLICY

1. Information We Collect

We may collect the following personal information:

• Contact Information: Name, email address, phone number

• Billing & Shipping Information: Address, payment details (processed securely through Wix or trusted third-party providers)

• Event & Session Details: Booking information, preferences, and service history

• Technical Data: IP address, browser type, device information, and pages visited (via Wix analytics tools)

We do not collect or store full payment card information—this is handled by our secure payment processors.

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2. How We Use Your Information

We use your information to:

• Process orders, payments, and bookings

• Send e-tickets, confirmations, and important updates

• Communicate with you about your services or purchases

• Respond to customer service requests

• Improve our website and offerings

• Comply with legal obligations

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3. Sharing Your Information

We do not sell or rent your personal information. We only share your data with:

• Trusted third parties who help us fulfill orders and bookings (e.g., Wix, payment processors, shipping providers)

• Legal authorities if required by law or to protect our rights and safety

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4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze site usage. You can control or disable cookies in your browser settings, though this may affect site functionality.

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5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined above or to comply with legal and tax requirements.

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6. Your Rights

Depending on your location, you may have the right to:

• Access or request a copy of your data

• Correct or update your information

• Request deletion of your personal data

• Withdraw consent to certain uses

• Opt out of promotional communications

To exercise your rights, please contact us at AstraiaHelias@HolyAegis.onmicrosoft.com.

7. Data Security

We use industry-standard security measures via Wix to protect your data from unauthorized access or disclosure. However, no online transmission is 100% secure, and we cannot guarantee absolute protection.

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8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.

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9. Children’s Privacy

Our site and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

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10. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Continued use of our site constitutes your acceptance of any changes.

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Contact Us

If you have questions about this Privacy Policy or how your information is used, email us at AstraiaHelias@HolyAegis.onmicrosoft.com​​